Terms and Conditions
Please read these terms carefully before subscribing to our programs. We value clarity and transparency in our relationship with you.
By accessing or using the services provided by Dietician at Home, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
- You must be at least 18 years of age to register for our programs.
- Minors must have express consent and supervision from a legal guardian.
- We reserve the right to modify these terms at any time without prior notice.
Dietician at Home provides premium at-location nutrition care including: (a) Monthly in-person health assessments at your doorstep, (b) Weekly virtual or physical Dietician consultations, (c) Fully personalized meal plans via our mobile app, and (d) Continuous progress tracking and support from certified experts.
Appointments are subject to Dietician availability in your specific geography. Our booking rules include:
- Cancellations must be made at least 24 hours prior to the scheduled home visit.
- Failure to provide 24-hour notice may result in the forfeiture of that session.
- Rescheduling is allowed once per month free of charge, subject to availability.
Standard subscription pricing for our 3-month flagship programs typically ranges from ₹7,500 to ₹9,000 depending on the program complexity (e.g., Cancer Recovery or Diabetes Support). Payments must be made in full before the first home visit. We accept UPI, Credit/Debit Cards, and Net Banking. All prices are all-inclusive.
We strive for complete satisfaction. Our refund eligibility is as follows:
- Full Refund: If cancelled within 7 days and before the first home visit.
- Pro-rata Refund: Available within the first 14 days, minus a processing fee and the cost of visits already conducted.
- No Refund: No refunds are issued after 7 days of program commencement or if professional services have been utilized.
You agree to provide accurate and complete health information. Successful outcomes depend on your adherence to the personalized meal plans and active participation in consultations. You also agree to maintain a safe and respectful environment for our Dieticians during home visits.
Our services provide nutritional guidance and are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician regarding a medical condition. Dietician at Home does not guarantee specific weight loss or health outcomes as results vary by individual.
Your health data is protected under our Privacy Policy. We maintain strict confidentiality of all consultations and health assessments. We follow strict industry best practices to ensure your personal and health data remains confidential, secure, and protected at all times.
Dietician at Home shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services. Our maximum liability for any claim is limited to the amount paid by the user for the specific program in question.
All content including meal plans, recipes, educational materials, and software (mobile app) is the property of Dietician at Home. You are granted a non-exclusive, non-transferable license to use these materials for personal health purposes only.
We reserve the right to update these terms to reflect changes in our service or legal obligations. We will notify active subscribers via email of any material changes. Continued use of our platform after such updates constitutes acceptance of the new terms.
For any clarifications regarding our Terms and Conditions, please reach out to our legal compliance team:
Email: care@dieticianathome.com
Address: Quest, 15th Floor, Ocus Quantum, Sector-51, Gurugram
These terms were last updated on January 23, 2026.
Disclaimer: Dietician At Home provides non-medical, lifestyle-based nutrition guidance. We do not diagnose, treat, or cure medical conditions. Our services are intended to support healthy eating habits and daily nutrition routines, alongside any medical care advised by a healthcare professional.