Service Disclosure

It is critical to understand the limitations of our service:

• Medical Diagnosis or Treatment: We do not diagnose, treat, or cure any medical conditions. Our dieticians provide nutrition guidance only.
• Emergency Medical Care: We are not equipped to handle medical emergencies. Always contact your physician or emergency services for urgent health concerns.
• Prescription of Medications: Our dieticians cannot prescribe medications or supplements that require a medical prescription.
• Replacement for Medical Care: Our services complement—but do not replace—care from your physician, endocrinologist, or other medical specialists.
• Guaranteed Results: While we provide evidence-based nutrition guidance, individual results vary based on adherence, metabolism, and other factors beyond our control.

All dieticians at Dietician at Home hold recognized qualifications in nutrition and dietetics:

• Bachelor's or Master's degree in Nutrition, Dietetics, or Food Science from accredited institutions.
• Minimum 3-5 years of professional experience in clinical or community nutrition settings.
• Ongoing professional development and training in evidence-based nutrition practices.

Note: Our dieticians are not medical doctors and do not hold MBBS or MD degrees. For medical concerns, please consult your physician.

Our unique at-home service model is designed for convenience and consistency:

• Initial Assessment: After enrollment, a field representative visits your location within 3-5 days for body composition analysis and device setup.
• Dietician Consultation: Your assigned dietician conducts a detailed consultation (video/phone) to understand your goals, medical history, and lifestyle.
• Weekly Meal Plans: Customized meal plans are delivered via the app every week, adjusted based on your progress and feedback.
• Weekly Check-ins: Regular consultations with your dietician to review adherence, address challenges, and refine your plan.
• Monthly Re-assessments: Field representative returns monthly for updated body composition measurements.

To achieve the best outcomes, clients are expected to:

• Provide Accurate Information: Share complete and truthful health history, including medical conditions, medications, and allergies.
• Follow Medical Advice: Continue all prescribed medical treatments and inform your physician about dietary changes.
• Adhere to Meal Plans: Follow the provided meal plans as closely as possible and communicate any challenges.
• Attend Consultations: Participate in scheduled weekly consultations with your dietician.
• Track Progress: Use the monitoring device weekly and log meals/parameters in the app.
• Communicate Changes: Inform your dietician immediately of any new medical diagnoses, medications, or health concerns.

Important: Dietician at Home operates as a nutrition guidance service, not a medical practice.

• We strongly recommend coordinating our nutrition plans with your primary care physician or specialist.
• For clients with medical conditions (diabetes, thyroid disorders, PCOD, etc.), we work within the parameters set by your doctor.
• We may request medical clearance or recent lab reports before starting certain specialized programs.
• If we observe concerning health trends during monitoring, we will advise you to consult your physician immediately.
• We do not interpret medical test results or provide medical opinions on diagnoses.

Our pricing structure is transparent and communicated upfront:

• Program Fees: Clearly stated before enrollment, covering dietician consultations, meal plans, app access, and monthly home visits.
• Monitoring Device (Yours to Keep): A professional Bluetooth-enabled smart scale (₹1,699 value) is included in your first payment. This device is yours to keep permanently.
• No Hidden Costs: All services included in the program fee are disclosed upfront. No surprise charges.
• Payment Terms: Monthly billing cycle with payment due at the start of each month.
• Cancellation Policy: Detailed in our Refund Policy, available on our website.

For current pricing, please visit our Pricing Page or contact our team.

Dietician at Home currently operates in select cities across India:

• Primary Service Areas: Delhi NCR (Delhi, Gurgaon, Noida, Faridabad, Ghaziabad).
• Expanding Coverage: We are actively expanding to additional cities. Check our website for the latest service area updates.
• Remote Consultations: For clients outside service areas, we offer remote-only programs (without home visits) on a case-by-case basis.

Please confirm service availability in your area before enrollment by contacting our team.

Our service relies on technology for optimal delivery:

• Mobile App: Available as a web app (PWA) and Android APK. iOS app coming soon. Requires internet connectivity.
• Monitoring Device: Bluetooth-enabled smart scale provided. Requires smartphone with Bluetooth capability.
• Video Consultations: Conducted via video call platforms. Requires stable internet connection and camera-enabled device.
• Data Syncing: Health parameters sync automatically via Bluetooth. Manual entry available if syncing fails.

Technical support is available via our app chat or email for any device or app-related issues.

Individual results vary and are not guaranteed.

While we provide evidence-based nutrition guidance and professional support, outcomes depend on multiple factors:

• Adherence: Consistent follow-through with meal plans and lifestyle recommendations.
• Individual Metabolism: Genetic factors, hormonal balance, and metabolic rate vary by individual.
• Medical Conditions: Underlying health issues may impact progress and require medical intervention.
• Lifestyle Factors: Sleep, stress, physical activity, and other habits influence outcomes.
• Time Frame: Sustainable health changes take time. Quick-fix expectations are unrealistic.

We do not make guarantees about specific weight loss amounts, timelines, or health improvements. Our commitment is to provide professional, personalized guidance and support.

Your health data is treated with strict confidentiality:

• All personal and health information is stored securely and accessed only by your assigned dietician and authorized personnel.
• We do not sell or share your data with third parties for marketing purposes.
• Data sharing occurs only with your consent or as required by law.

For complete details, please review our Privacy Policy.

If you have questions about our services, policies, or this disclosure, please contact us: